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24/7 Contact Center for Efficient Patient Scheduling

Learn how our patient scheduling management services can improve your practice.

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Contact Center 24/7 & Patient Scheduling Management

Pro Medical Billing Solutions understands the critical importance of providing our clients with efficient and effective contact center services and patient scheduling management. Our approach is designed to maximize the availability and accessibility of our services while maintaining a focus on patient satisfaction and quality care.

First and foremost, we offer 24/7 Contact Center Services to ensure that our clients can reach us at any time of the day or night. Our contact center staff is highly trained and experienced in handling a wide range of patient inquiries, from appointment scheduling to insurance questions and more. By providing round-the-clock access to our services, we are able to ensure that our clients receive timely and responsive support whenever they need it.

In addition to our Contact Center Services, we also offer comprehensive Patient Scheduling Management. Our scheduling system is designed to be flexible and user-friendly, allowing patients to easily schedule appointments at their convenience. We also offer automated appointment reminders and confirmations to reduce the likelihood of missed appointments and improve patient satisfaction.

Patient Scheduling

In addition to our contact center services, we also offer comprehensive Patient Scheduling Management. Our scheduling system is designed to be flexible and user-friendly, allowing patients to easily schedule appointments at their convenience. We also offer automated appointment reminders and confirmations to reduce the likelihood of missed appointments and improve patient satisfaction.

Insurance Verification

At Pro Medical Billing Solutions, we understand the complexity of the insurance verification process. That’s why we offer streamlined insurance verification services to ensure that patients are covered and their claims are processed accurately and efficiently. Our team works closely with insurance companies to verify coverage and obtain authorizations for medical procedures, reducing the likelihood of claim denials and delays.

Billing and Collections

Managing medical billing and collections can be a time-consuming and complex process. At Pro Medical Billing Solutions, we offer comprehensive billing and collections services to help healthcare providers maximize revenue and minimize administrative burdens. Our team is experienced in handling all aspects of the billing process, from coding and submission to follow-up and collections.

Reporting and Analytics

Pro Medical Billing Solutions believes in transparency and accountability. That’s why we offer customized reporting and analytics to help our clients track their performance and make informed decisions. Our reporting system provides detailed insights into key metrics such as revenue, claim volumes, and patient satisfaction, allowing our clients to identify areas for improvement and optimize their operations.

Patient Statement

We understand that patients may have questions or concerns about their bills. Our team is highly trained in providing excellent customer service and support, addressing any questions or concerns patients may have in a timely and efficient manner.

HIPAA Compliance

Pro Medical Billing Solutions understands the importance of protecting patient data and maintaining compliance with HIPAA regulations. Our team is fully trained and certified in HIPAA compliance, ensuring that all patient information is safeguarded and all processes are fully compliant with federal regulations.

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If you are looking for expert and cost-effective Medical Billing services, Get in touch with us today

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Why Outsource Billing Financial Services to Pro Medical Billing Solutions?

With Pro Medical Billing Solutions as a Revenue Cycle Management company, we’re your trusted Revenue Cycle Management partner, and we have the power to supercharge your Medical Billing revenue potential by up to 30%. With our reliable 24/7 customer support, you can focus on providing exceptional patient care without worrying about delayed payments or continuous training.

With over 18 years of experience in the Healthcare industry, we specialize in creating clean claims and encounters, resulting in an impressive claim acceptance rate of 99.9%. Our streamlined processes reduce claim processing intervals, which saves you money. Additionally, we actively pursue old accounts receivable (A/R) claims and ensure the swift submission of clean claims to speed up your revenue cycle.

What Makes Pro Medical Billing Solutions Special?

As a well-known Medical Billing Service provider, we take pride in our track record of consistently delivering accurate and timely results, ultimately enhancing revenue for our respected clients. We use state-of-the-art expertise to streamline the Medical Billing process, decrease errors, and improve productivity, all while providing exceptional customer service.

Pro Medical Billing Solutions has a team of incredibly talented and deeply experienced Medical Billing and Coding specialists. Our expertise isn’t just about handling billing requests. It’s a passionate commitment to confirming your financial success in the Revenue Cycle management industry

Why Do Healthcare Professionals Choose Our Medical Billing Services?

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Let's Connect
Rapid Revenue Recovery

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We're here to help

We're available 24/7 - Schedule a call with one of our experts now.

Here are the top specialties, we are helping healthcare physicians throughout the United States to address their Medical Billing & Credentialing challenges.

Our team of experts specializes in the following areas, which are known to be the most impactful for improving Medical Billing efficiency and accuracy.

If you are searching for a reliable Medical Billing Company – You’ve found it – Contact us today to learn more about our services!

Contact Us

If you are searching for a reliable Medical Billing Company – You’ve found it –

Contact Us 

today to learn more about our services!

Our Expertise

- Patient Scheduling & Registration

- Verification of Benefits

- Authorization & Referral

- Medical Billing

- Medical Coding

- Medical Billing Financial Audit

- Charge Entry & Payment Posting

- Billing & Coding Audit

- Denial Management

- AR Management

- Revenue Cycle Optimization

- Old AR Recovery

- Patient Billing & Statements

- Collections Services

- Patient Help 24/7

Our Expertise

- Patient Scheduling & Registration

- Verification of Benefits

- Authorization & Referral

- Medical Billing

- Medical Coding

- Medical Billing Financial Audit

- Charge Entry & Payment Posting

- Billing & Coding Audit

- Denial Management

- AR Management

- Revenue Cycle Optimization

- Old AR Recovery

- Patient Billing & Statements

- Collections Services

- Patient Help 24/7

Medical Billing Software We Leverage for Revenue Cycle Management

Here are some Industry top listed EHR being operated by us.

Our Esteemed Clients' Testimonials

Pro Medical Billing Solutions is doing an incredible job of boosting our revenue and improving our cash flow. They are excellent at communicating with the insurance providers and are prompt in addressing issues. We're immensely grateful for their wonderful efforts, and we give a thumbs-up to their entire team.

Dr. Jorge Guevara - MD
Dr. Jorge Guevara | MD Outcomes Detox & Recovery Center (Texas)

For the past 15 months, Pro Medical Billing Solutions has consistently delivered incredible collection results, with first-pass rates surpassing industry standards. Their high responsiveness and effective Revenue Cycle Management services make them the go-to choose for any practice looking to take control of their billing.

Dr. Mukherjee Ranadev -MD CO-FOUNDER
Dr. Mukherjee Ranadev | MD and CO-FOUNDER Digestive Associates (Nevada)

We rely on Pro MBS for our medical billing operations and analysis. Our collaboration with Pro MBS has allowed us to excel over the last five years. We had a few patients’ inflows initially, and we ended up getting many more clients, Pro MBS helped us scale.

Dr. Charles Sisson
Dr. Charles Sisson | MD Integrated Medical Consultants (Colorado)

Thanks to Pro Medical Billing Solutions, our practice has seen a significant improvement in our billing and collection processes. Their team is always up-to-date with the latest industry changes, and they have provided excellent support to our staff. We would highly recommend their services to any healthcare provider.

Jennifer Hartley-Administrator
Jennifer Hartley | Administrator Adams Physical Therapy Services, Inc. (Indiana)

We have been using Pro Medical Billing Solutions for several months, and we have been extremely satisfied with their services. They have helped us to optimize our billing and coding practices, resulting in improved cash flow for our practice. We highly recommend them to other healthcare providers.

Marissa Vazquez - Office Manager
Marissa Vazquez | Office Manager Presence Therapy (Nevada)

Pro MBS has provided excellent satisfaction for our Medical Billing and Coding operations. We conduct regular meetings with their team. They are updated with current industry trends and keep very high standards for quality service. We consider them as an extension of our business office.

Huiping Xu- M.D
Huiping Xu | MD Whole Health Professional PLLC (Texas)

Pro Medical billing Solutions has numerous strengths. One of many is effective communication, which kept me aware of billing updates and claim processes. I am impressed with the swift claim processing and the turnaround time for claims. appreciate Pro Medical Billing Solutions for providing constant support.

Sandra Diaz
Sandra Diaz | CEO South Main Clinic (Texas)

We are pleased with Pro Medical Billing Solutions' billing and coding services and highly endorse them to anyone looking for a proficient billing company. Collaborating with Pro Medical Billing Solutions has been effortless, and we are deeply grateful for their services.

Jennifer G. Walker- D
Jennifer G. Walker D | DC Colorado Chiropractic Center (Colorado)

As the CEO of Big Dog Pharma, I would highly recommend Pro Medical Billing Solutions for your Medical Billing and Coding processes. Over the past four years of collaboration, I have found them responsive, prompt, and helpful. Through our extension, we reduced our staff requirements and significantly improved our revenue stream.

Johnny Gilbert-CEO
Johnny Gilbert | CEO Bird Dog Pharma (Texas)

I look back over the past five years of our relationship, and I can predict what the coming five years would look like. I can see immense growth opportunities for both of our organizations with the partnership that we have been able to develop. I absolutely recommend Pro Medical Billing Solutions.

Dr. Michael Farrel-D
Dr. Michael Farrel | DC Spine Correction Center (Colorado)

    Frequently Asked Questions

    A Contact Center 24/7 is a service that provides patients with round-the-clock access to healthcare professionals. It benefits healthcare organizations by improving patient satisfaction and reducing wait times for appointments, resulting in increased patient retention and revenue.

    A Contact Center 24/7 typically consists of a team of trained healthcare professionals who are available to answer patient inquiries, schedule appointments, and provide medical advice over the phone, email, or chat. Patients can access the service at any time, and their inquiries will be addressed promptly.

    Patient Scheduling Management is the process of scheduling and managing patient appointments. It benefits healthcare organizations by reducing no-shows, improving patient satisfaction, and increasing revenue.

    Patient Scheduling Management typically involves implementing an appointment scheduling software that allows patients to schedule appointments online, sends them reminders of upcoming appointments, and tracks cancellations and rescheduling. The software can also be integrated with Electronic Health Records (EHRs) to ensure that the patient's medical history and appointment information is up-to-date.

    Yes, a Contact Center 24/7 can be used for Patient Scheduling Management. Trained healthcare professionals can answer patient inquiries and schedule appointments over the phone or through other communication channels. This can improve patient satisfaction by providing them with a convenient and accessible way to schedule appointments.

    Patient scheduling is a critical aspect of healthcare operations that directly influences patient satisfaction, safety, and the efficient delivery of care. By implementing effective scheduling practices, healthcare facilities can improve their operational efficiency, enhance patient experiences, and achieve better clinical outcomes.

    When scheduling a patient appointment, it's important to ask relevant questions to ensure that the appointment is appropriate and that the patient's needs are met effectively.  Scheduler must ask questions from the following domains

    Question regarding personal Information, reason for appointment, medical history & insurance, scheduling preferences and question related to any additional needs that the patient may require are asked when scheduling an appointment 

    A 24/7 contact center is important for Medical Billing because it ensures that billing inquiries are addressed promptly, leading to faster claim processing and payment. This can help healthcare providers maintain a steady cash flow and improve patient satisfaction.
    A 24/7 contact center for Medical Billing offers a range of services, including claims processing, billing inquiries, payment posting, denial management, and patient billing. Some contact centers may also offer coding and credentialing services.
    Online patient scheduling offers several benefits, including increased convenience for patients, reduced administrative burden for healthcare providers, and fewer missed appointments. It also allows patients to schedule appointments outside of office hours.

    Let's Outsource Medical Billing Services To Us

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    Thousands of providers growing their practice with PROMBS.

    "Now It's Your Turn"!

    ProMBS-Locations

    Head Office | Houston

    5450 Northwest Central, Suite 120,

    Houston, TX 77092, United States.

    Nevada Office

    2300 W Sahara Avenue, Suite 800,

    Las Vegas, NV 89102, United States.

    Colorado Office

    1600 Broadway, Suite 1600, Denver,

    CO 80202, United States.

    Reno Office

    401 Ryland, Suite 200-A, Reno,

    NV 89502, United States.