We take data security very seriously and have strict protocols in place to ensure the confidentiality and safety of your data. We use secure FTP servers, and our employees are only given restricted access to your files and folders. We are an ISO certified company, so you can be assured that your information is always in safe hands.

As a HIPAA compliant company and ISO: 9001: 2015 certified, we are committed to following the highest compliance standards in the industry. Our team of experts is well trained and follows Medicaid and Medicare regulations, and we use standard coding systems such as CPT, HCPCS, and ICD-10 to ensure accurate coding.

Our auditing processes and compliance with high-quality standards and regulations ensure that we deliver uncompromised Otolaryngology billing services to our clients. We continuously review and improve our systems, technologies, and infrastructure to ensure that we provide the best possible services.

We assign a dedicated project manager to each client, ensuring that they have a single point of contact throughout the billing process. This helps to eliminate any confusion and ambiguity when updating our clients about the status of their claims and settlements and answering their queries.

Our team of customer care executives is available 24/7 to assist clients with any queries or questions they may have regarding our services. We operate across different time zones, ensuring that we are available whenever you need us.

We understand that the needs of our clients may change over time, and we are fully equipped to handle any scale-up requirements. Our manpower and technology can be upscaled at any point based on the client's requirements, ensuring that we can meet their evolving needs.